Frequently asked questions

Are you taking custom orders?

I open up my books to custom orders every few months. To know when my books are open please join the mailing list or follow me on Instagram. When my books are open there will be a submission form available.


Why do your items cost so much?


There are so many different things that go into the price of an item. When you purchase a piece of jewelry you are paying for :

- the time and money it took to learn the trade

- the materials

- the time to make the item

- the packaging materials

- the time spent communicating with you

- time spend updating the website and posting online

- paying transaction fees and taxes

- paying for things like websites and email providers

When all of that is considered, the prices of my jewelry are going to support a small woman-owned business, your local economy, and will help me provide for myself, not to mention you get a wonderful piece of art to wear.


How do you incorporate sustainability into your business?

There are many ways I work to have an environmentally friendly and sustainable business. The biggest is that I don’t use any plastic packaging to ship orders. The mailers are from Ecoenclose and are 100% biodegradable, the boxes are from SPI and are also 100% biodegradable. I ship items in cloth bags that can be used for storing your items, or repurposed for storing other goodies such as a handful of trail mix, hair ties, a menstrual cup, or a mini backpacking med kit. I buy silver that has been repurposed from silver scraps, and in turn send my silver scraps in to be turned into the metal sheets I buy, thus reducing the mining of silver. I do my best to source American-mined turquoise, or else stones that have been cut and polished by other independent artists.

Can I buy your work in person?

Currently I only sell online. Occasionally I participate in pop-up markets here in Bellingham. To receive more detailed info about those, please sign up for the email list.

How can I figure out my ring size?

Read this quick informations page! I promise it will only take a moment.

What kind of metal do you use?

I mainly use .925 sterling silver, but occasionally I use brass. All ear wires are made from sterling silver making them great for those with sensitive skin.

I have an item that needs fixing, will you do that?

Yes! I believe in making pieces that will last a long time, however I understand that pieces can get damaged or lost if you’re wearing them all the time and in the outdoors. If you have something that you have bought from me that you would like replaced or repaired contact me about it and we can talk about if it’s going to be doable or not. I will give you a price quote for time and materials, and we can go from there.

How long will it take for my piece to get to me?

I ship most items within 3 business days from the time the order is placed, and it usually takes 5-7 days before they will arrive at your home. Pre-order items will state in the description how long it will be until they are shipped. *Due to the USPS being overwhelmed, packages may take slightly longer than possible. Thank you for your patience. When in doubt, order early!

Can I return something I bought?

Buyers must contact me within 14 days of receiving item. Items must be returned in new condition, and received by me within 30 days of purchase. I do not accept returns on custom orders or items on sale. Buyers are responsible for return shipping costs. I can be contacted via email at borealsilver@gmail.com

Who else works in your studio?

This is a one-woman show, which means I make the jewelry, take the photos, do the finances, and ship things your way!